Mitsubishi vehicles have an excellent reputation for their durability and longevity. The company is also very proud of its customer loyalty. It has even recently received a loyalty award as part of S&P Global Mobility’s 28th annual Automotive Loyalty Awards program. But the plaques and press releases pale in comparison to the inspiring testimonials of two Mitsubishi owners who have vehicles that have each recently passed 300,000 miles of dependability and service.
Amy Butterworth’s Story
Amy Butterworth is an active grandmother who purchased her 2005 Mitsubishi Outlander new in her home state of Tennessee. She intended to purchase a Jeep, but the Outlander caught her eye. After a test drive, she fell in love with it, as she quoted in her letter. During nearly two decades of use, the Outlander has been on road trips to Texas, Florida, and Oklahoma in addition to Amy’s 60-mile daily commute and added miles delivering food the last three years.
She is eager to point out that any owner can get this outstanding service and longevity from their Outlander by simply providing basic care. She is also pleased to report that she still gets compliments on it and would gladly get in her 2005 Outlander and drive it anywhere in the United States. That is enormous praise for any vehicle that is nearing 20 years old.
Letha Grubb’s Experience With Mitsubishi
Letha lives in Springfield, Missouri, and purchased a used 2010 Mitsubishi Endeavor two years ago. At the time, the vehicle has over 200,000 miles on it. Since making the purchase, she has put another 100,000 miles on it by frequently driving across the state to visit her family. Much like Amy Butterworth, Letha Grubb has provided only basic care and a few minor repairs that are expected with far less mileage than 200,000 miles.
Grubb decided to purchase her Mitsubishi with 200,000 miles because her son had previously owned a Galant and is now the proud owner of a Montero. His satisfaction with multiple Mitsubishi vehicles was enough for her to make her purchase. She is now quick to mention, “This is my first Mitsubishi, and I’m pretty pleased with it. I have no doubt that it would get us from here to wherever we want to go.”
The Mitsubishi Warranty
Of course, there are no promises that your Mitsubishi will reach 300,000 miles or more. However, from the warranty provided for all 2024 models, you will see that the expectations for longevity and durability are provided in a warranty that goes the distance for these vehicle owners. You get a 10-year/100,000-mile Powertrain Limited Warranty, a five-year/60,000-mile Limited Warranty, and a five-year/unlimited-mile Roadside Assistance program. Buyers also receive the new two-year/30,000-mile Limited Maintenance Included program, which provides three oil changes, three tire rotations, and one cabin air filter.
This longevity and customer satisfaction are pillars of Mitsubishi Motors North America, which is why it was named a top mass-market brand by J. D. Power’s 2023 U.S. Customer Service Index Study. Please stop by White Bear Mitsubishi today to learn more about these amazing vehicles and the company that builds them. You will find that Mitsubishi and White Bear Mitsubishi do not overlook quality products and customer service.
